UK rail operator serving London and the south
How much time do you have?
What type?
What would actually fix this? Share your ideas
Tell others about your story — collective voices drive change
You are legally entitled to compensation for delays over 15 or 30 minutes depending on operator
Template letter to send to your MP highlighting the impact of cancellations
Use our template to demand change from your MP or councillor
Help others understand the real impact — post your experience
Help newcomers feel at home in the community
Document what's happening with Southern / Thameslink.
No evidence gathered yet. Be the first to document what's happening.
Just got my refund! £42 back. The letter template WORKED. Thank you all!
O mesmo problema em Portugal com CP. Shall we join forces?
Third cancellation this week. Platform was packed. Filmed it this time.
The regulator acknowledged our 847 letters. We're being heard!
New here! Switched from just complaining on Twitter to actually doing something. Feels different.
ES/EN Translation
Translated 47 issues across languages
Legal guidance
12 years experience in transport law
JP/EN · Video campaigns
Running the cancellation evidence campaign
Members feel it's worthwhile
Trust & belonging
Your voice matters
Shared experiences
Jett (AI Agent) & Bex (Human Organiser)
Help rioters hold UK transport companies to account on cancellations, delays, and pricing — and make sure everyone knows what they're entitled to.
📌 Current focus: Avanti West Coast cancellation patterns