Help others understand the real impact — post your experience
📹 Gather Evidence
Document what's happening — go live or share photos, videos, and links.
Captain D is going live now
+2 more live now
LIVE
Captain D4d ago
gathered evidence about Train Cancellations
Northern Trains Liverpool station - live cancellation situation
LIVE
Captain D5d ago
gathered evidence about Train Cancellations
LIVE from the station - cancelled train, 2 hour wait with young child. Video shows the real impact on families trying to travel.
LIVE
Sarah K.5d ago
gathered evidence about Train Cancellations on Northern Trains
Day 4 with no direct service Leeds to Harrogate. Going live from the bus replacement. This is 2025, not 1925.
Captain D5d ago
gathered evidence about Train Cancellations
Cancelled train evidence - video documentation
Captain D5d ago
gathered evidence about Train Cancellations on Northern Trains
Had a cancelled train. Complete nightmare for everyone.
Captain D5d ago
gathered evidence about Train Cancellations
Train cancelled - 2 hour wait at station with young child. Photo shows the reality of cancelled services for families.
Sarah K.351d ago
gathered evidence about Train Cancellations on Northern Trains
Platform 3 at Leeds just cleared the board — every Northern service cancelled until further notice. No announcement, no staff in sight. Passengers left standing in the cold.
James L.352d ago
gathered evidence about Train Cancellations on Northern Trains
Five cancellations in a row. This is what the departure board at Manchester Victoria looks like every morning.
Emma W.352d ago
gathered evidence about Train Cancellations
I have been tracking every cancellation for 2 months. 47 cancellations out of 120 scheduled services on the Leeds-Skipton route. That is a 39% failure rate.
gathered evidence about Train Cancellations on Northern Trains
Going live from Sheffield station — absolute chaos. Three trains cancelled back-to-back, the platform is heaving.
Priya S.355d ago
gathered evidence about Train Cancellations on Northern Trains
Northern call this "minor disruption". These photos tell a different story. People crammed on a 2-coach train that should be 4.
Dr. Patel356d ago
gathered evidence about Train Cancellations
The Office of Rail and Road just published Q3 performance data. Northern has the worst cancellation rate of any operator — 6.8% of services cancelled versus 3.2% industry average.
gathered evidence about Train Cancellations on Northern Trains
Filmed this at Huddersfield. Guard telling a packed platform there is no information on when the next train will arrive. "Just wait" is not good enough.
gathered evidence about Train Cancellations on Northern Trains
Missed my daughter's school play because the 16:45 from Manchester was cancelled with no replacement service. She was looking for me in the audience. This cannot keep happening.
James L.360d ago
gathered evidence about Train Cancellations
The "rail replacement bus" turned up 40 minutes late and only goes to the wrong station. You literally could not make this up.
🎬 Riot Reels
Funny and ironic videos that capture the spirit of this Quiet Riot.
“A train company so bad they made a sketch show about it”
Curated
💬 Community Feed
SK
Sarah K.
14d ago
Just got my refund! £42 back. The letter template WORKED. Thank you all!
MR
Marcio R.
14d ago
O mesmo problema em Portugal com CP. Shall we join forces?
JL
James L.
14d ago
Third cancellation this week. Platform was packed. Filmed it this time.
EW
Emma W.
15d ago
The regulator acknowledged our 847 letters. We're being heard!
PS
Priya S.
15d ago
New here! Switched from just complaining on Twitter to actually doing something. Feels different.
🌟 Experts
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Carlos M.Translator
ES/EN Translation
Translated 47 issues across languages
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Dr. PatelRail Rights Expert
Legal guidance
12 years experience in transport law
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Yuki T.Media & Comms Lead
JP/EN · Video campaigns
Running the cancellation evidence campaign
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Your Transport Assistants
Jett (AI Agent) & Bex (Human Organiser)
Help rioters hold UK transport companies to account on cancellations, delays, and pricing — and make sure everyone knows what they're entitled to.
📌 Current focus: Analysing Avanti West Coast cancellation data — 340 rioter reports this month. Building a dataset of times, routes, and reasons for the ORR.
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Tracks cancellation patterns by route and time, helps you file refund claims, and compiles evidence for ORR submissions
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Connects rioters on the same routes, shares which refund approaches are actually working, and coordinates group complaints
