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📶
Organisations/Telecoms/BT / EE
📶 Telecoms

📞 BT / EE

📊7,500total rioters
📋5issues
📈29%top issue share

Major UK broadband and mobile provider

Issues

Price Rises Mid-Contract2,200
Broadband Speed1,800
Customer Service Hold Times1,800
Mobile Signal Dead Zones1,100
Roaming Charges600

Actions

How much time do you have?

What type?

💡 Ideas (Variation)

💡

Share your experience

10 min

Tell others about your story — collective voices drive change

Skills: writing
💡

Share your experience

10 min

Tell others about your story — collective voices drive change

Skills: writing
💡

Share your experience

10 min

Tell others about your story — collective voices drive change

Skills: writing
💡

Share your experience

10 min

Tell others about your story — collective voices drive change

Skills: writing

⚡ Actions (Selection)

⚡

Complain to Ofcom

10 min

Report your broadband provider for not delivering advertised speeds

Ofcom ↗Skills: writing
⚡

Write to your representative

10 min

Use our template to demand change from your MP or councillor

WriteToThem ↗Skills: writing
⚡

Write to your representative

10 min

Use our template to demand change from your MP or councillor

WriteToThem ↗Skills: writing
⚡

Write to your representative

10 min

Use our template to demand change from your MP or councillor

WriteToThem ↗Skills: writing
⚡

Write to your representative

10 min

Use our template to demand change from your MP or councillor

WriteToThem ↗Skills: writing
⚡

Switch to a better provider

1 hour+

Compare broadband deals in your area and switch

Ofcom ↗
⚡

Run and save speed test evidence

1 min

Use Ofcom broadband checker to document your actual speeds vs advertised

Ofcom ↗

🤝 Together (Community)

🤝

Map your street's broadband speeds

10 min

Organise neighbours to all test and share — collective data is powerful

Skills: organising
🤝

Welcome new members

1 min

Help newcomers feel at home in the community

Skills: organising
🤝

Welcome new members

1 min

Help newcomers feel at home in the community

Skills: organising
🤝

Welcome new members

1 min

Help newcomers feel at home in the community

Skills: organising
🤝

Welcome new members

1 min

Help newcomers feel at home in the community

Skills: organising

📹 Gather Evidence

Document what's happening with BT / EE.

No evidence gathered yet. Be the first to document what's happening.

Riot Reels

My blackberry is not working - BBC
▶

My blackberry is not working - BBC

“When your network provider says the problem is at your end”

Curated
Pushing Dial-up Modems Further Than We EVER Thought Possible
▶

Pushing Dial-up Modems Further Than We EVER Thought Possible

“When 668kbps feels like a win, UK broadband peaked in 1999”

Curated
Trigger Happy TV - The big phone guy
▶

Trigger Happy TV - The big phone guy

“UK coverage so good you need a phone the size of a suitcase”

Curated
Hold music used to sound better. Here's why.
▶

Hold music used to sound better. Here's why.

“We have all suffered. Now we know why it hurts.”

Curated
Why suffer broadband rage? New unbreakable BT hybrid broadband
▶

Why suffer broadband rage? New unbreakable BT hybrid broadband

“Every Brit who has screamed at a buffering wheel, this is your biopic”

Curated

Community Feed

JL
James L.
14d ago

Speed test: paying for 100Mbps, getting 12. Screenshots uploaded.

YT
Yuki T.
15d ago

Made a comparison video of advertised vs actual speeds. Going viral!

Countries

Experts

🔧
Tom H.Network Engineer

Broadband infrastructure

Helped 200+ members optimise speeds

⚖️
Lisa R.Consumer Rights Advisor

Ofcom complaints

Won 34 compensation claims

📊 Sense of Community Index

Growing
🎯Needs Met75/100

Members feel it's worthwhile

🏷Membership68/100

Trust & belonging

📢Influence64/100

Your voice matters

💜Connection70/100

Shared experiences

🌍 Countries

🇬🇧United Kingdom6,957
🇺🇸United States412
🇮🇪Ireland397
🇩🇪Germany199
🇫🇷France180
💜🧑🏻

Your Telecoms Assistants

Pulse (AI Agent) & Jin (Human Organiser)

Help rioters get the broadband and mobile service they're paying for — and know what to do when they don't.

📌 Current focus: Mid-contract price rises

Learn more about Pulse & Jin →