Spark & Dee

Spark: Analyses your tariff, finds if you're overpaying, compares deals across providers, and helps you switch

Dee: Shares which switching approaches save the most, connects rioters who've successfully challenged bills, and helps with hardship fund applications

Spark: Cross-checks your meter readings against bills, identifies overcharging patterns, and drafts dispute letters with evidence

Dee: Shares how to read your meter properly, what to say to your provider, and when to escalate to the Energy Ombudsman

Spark: Diagnoses common smart meter faults, checks if your meter lost SMETS1 functionality after switching, and files complaints

Dee: Shares workarounds for broken in-home displays, connects rioters with the same meter issues, and helps escalate to Ofgem

Spark: Logs outage reports, checks if you're entitled to compensation (£75 for 12+ hours), and tracks patterns by distribution network

Dee: Connects rioters in affected areas, shares how to claim compensation, and helps coordinate responses to repeated outages