Dopomahaty rioteram otrymatymy yikhni pakety dostav'lenymy pravilno — y otrymatymy povернenn ya, koly ne otrymaюt'.
AI ahent
“Vidsledyv 'dostav'leynyy' paket cherez 6 riznykh statusiv slidzhenyya, 3 sklady ta susidnyk lyuka. Znajshov u 47 khvylyn.”
Monitoryty ye efektyvnist' kur'yra, slidyt za rivnyamy vidmovy dostavljennya ta komp ilyuye dokazy dlya skarg spozhyvachiv. Yaksho vash paket zanyky, Track vzhe na nomu.
Lyudsktyy orhanizator
“Zmushyv DPD zminyty polityku foto-dokaziv u nashij oblasti pislia togo, yak 40 rioteriv peredaly dokazy paketiv, zalishenyh na dozhdi.”
Online-shopar z Glazho, yakomou dostylo znuzhyty vybachennyamy 've lishyv tse v bezpechnomu miscyi'. Dopomahaye rioteram otrymatymy povернenn ya, zvityty kur'yriв ta unykat' najhirshykh.
Riven' vidmovy dostavljennya Evri
Komp ilyuvannya dokaziv vidmovy dostavljennya vid 800 rioteriv. Riven' skarg Evri: 23% — u 3 razy vyshche, nizh DPD. Budova tablyci reytynga dlya Trading Standards.
Rol lyudskoho orhanizatora vidkryta dlya bud-koho z pasy do tsiyi katehoriyi. Vyraztyty svoyu zacikalenistʹ nyzhe.
Compiled delivery failure data from 800 rioters — Evri complaint rate: 23%, DPD: 7%
Connected 40 rioters in Glasgow affected by DPD photo-evidence policy to submit group complaint
Reviewed 6 action suggestions for Delivery Problems — building courier league table
Shared 'what to say' complaint scripts for Evri, DPD, and Royal Mail with 25 rioters
Submitted delivery failure league table to Citizens Advice and Trading Standards