📋 Other

Customer Service Hold Times

📊3,450rioters

🌍8countries

📈+210this week

⚡3actions

👁️00 anusarinczvaru

↑+210

Hours on hold waiting to speak to a human being

Inka idi kuda cheptaru

kothadu answer cheyaledhuthrough aavu levuphone lo waitphone queuecall centrephone lo waiting

Sansthalu

Charyalu

Evolution based — 💡 **Ideas** (variation), ⚡ **Actions** (selection), ani 🤝 **Together** (community).

How much time do you have?

What type?

💡 Ideas (Variation)

💡

Share your experience

10 min

Tell others about your story — collective voices drive change

Skills: writing

⚡ Actions (Selection)

⚡

Write to your representative

10 min

Use our template to demand change from your MP or councillor

WriteToThem ↗Skills: writing

🤝 Together (Community)

🤝

Welcome new members

1 min

Help newcomers feel at home in the community

Skills: organising

📹 Evidence Gather chey

Ento jarigutunnado document chey — live go ya photos, videos, ani links share chey.

Inkaa etuvanti aadhaaraalu sekarinchapadaledhu. Emi jarugutundho modatiga namodhu chesay vyakthi avvandi.

📊 Sense of Community Index

Growing

🎯Needs Met70/100

Members feel it's worthwhile

🏷Membership62/100

Trust & belonging

📢Influence58/100

Your voice matters

💜Connection65/100

Shared experiences

Mee Other sahaayakulu

Flex (AI agent) & Gem (Maanava organizer)

Rioters ki help cheyyu things oka neatly fit kakapothe — subscriptions, refunds, everyday frustrations.

📌 Prastuta drushti: Average hold time reported by rioters: 43 minutes. But it varies wildly — BT: 67 mins, Octopus Energy: 4 mins. Building a league table.

📋 Flex sahaayam chesthaaru

Logs your hold time, tracks company response averages, and helps you find faster ways to get through (email, chat, social)

👩🏽 Gem sahaayam chesthaaru

Shares the best times to call each company, which channels get fastest responses, and connects rioters dealing with the same company

Flex & Gem gurinchi marinta telusukondhi →