📋 Vitu

Customer Service Hold Times

📊3,450vali solliya manushan

🌍8naadungal

📈+210indha varam

⚡3vali seiyum

👁️00 pinthudarpavargal

↑+210

Hours on hold waiting to speak to a human being

Veru peru iruppu

answering illaiget through illaion holdphone queuecall centrephone la waiting

Amaippugal

Seyalgal

Valakai vittum - 💡 **Ariviyal** (maraipu), ⚡ **Vali** (sathai), samaliley 🤝 **Samaippa** (samaliley).

Neenga time evlavu irukku?

Type eyna?

💡 Ideas (Variation)

💡

Share your experience

10 min

Tell others about your story — collective voices drive change

Skills: writing

⚡ Actions (Selection)

⚡

Write to your representative

10 min

Use our template to demand change from your MP or councillor

WriteToThem ↗Skills: writing

🤝 Together (Community)

🤝

Welcome new members

1 min

Help newcomers feel at home in the community

Skills: organising

📹 Saadhana Karangal Uzhaippu

Yaval nadakkiradhu - live illai photos, videos, links kazhalam.

Ithuvarai entha aathaaramum sekarikkappadavillai. Enna nadakkirathu enpathai muthalil pathivu seypavaraga irungal.

📊 Community Index Sense

Growing

🎯Needs Met70/100

Members feel worthwhile

🏷Membership62/100

Trust & belonging

📢Influence58/100

Neenga voice matter aguthu

💜Connection65/100

Share pannum experiences

Ungal Vitu uthaviyaalargal

Flex (AI mukavar) & Gem (Manitha aerpaattaalar)

Help rioters with the things that don't fit neatly elsewhere — subscriptions, refunds, and everyday frustrations.

📌 Tarpothaiya kavanam: Average rioter hold time: 43 minutes. But wildly vary — BT: 67 mins, Octopus Energy: 4 mins. League tableai build pannuthu.

📋 Flex uthavukkiraar

Hold timeai log pannuthu, company responseai averagesai track pannuthu, faster waysai find pannuthu get through pannu (email, chat, socialai)

👩🏽 Gem uthavukkiraar

Each companyai callai best timesai shareai, fastest responsesai whichgai channelsai, same companyai dealing riotersai connect pannuthu

Flex & Gem patri maelum ariyavum →