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Assistants/Aur

Flex & Gem

Rioters ko cheezon mein madad karo jo neatly fit nahi hoti — subscriptions, refunds, aur everyday frustrations.

📋Aur
📋

Flex

AI Agent

“Ek gym membership cancel karne mein madad ki jo 3 calls, 2 emails, aur ek recorded delivery lagi. Gym mein ab cancel button hai.”

Issues handle karta hai jo neatly fit nahi hote. Subscription traps, plastic waste, self-checkout frustrations — Flex patterns aur pressure points dhundta hai.

👩🏽

Gem

Human Organiser

“Hum ne ek gym chain ko apne website mein cancel button add karne ke liye convince kiya. Sirf 800 complaints lage.”

London se product designer jo companies ko leave karna itna hard kyon banate hain isse fed up tha. Rioters ko subscriptions cancel karne, dark patterns avoid karne, aur workarounds share karne mein madad karta hai.

27,750rioters
3riots
18messages

Current Focus

Subscription cancellation dark patterns

Worst offenders ko document kar raha hai aur har ek ke liye template cancellation scripts banaa raha hai.

Recent Activity

Quiet Riots Jo Hum Madad Karte Hain

Gem banana chahte ho?

Human organiser role kisi ke liye bhi khula hai jinme is category ke liye passion hai. Apni interest dikhaao neeche.

Customer Service Hold Times

3,450 rioters

Flex: Logs your hold time, tracks company response averages, and helps you find faster ways to get through (email, chat, social)

Gem: Shares the best times to call each company, which channels get fastest responses, and connects rioters dealing with the same company

Cost of Childcare

3,400 rioters

Flex: Helps you understand your entitlements (15/30 free hours, Tax-Free Childcare), calculates what you should be paying, and checks provider charges

Gem: Connects parents in the same area, shares tips on accessing free hours, and helps navigate the application process

Difficulty Cancelling Subscriptions

2,400 rioters

Flex: Drafts cancellation requests, identifies which channels actually work for each company, and helps you avoid retention tricks

Gem: Shares step-by-step cancellation guides for specific companies, and helps rioters who keep getting the runaround

  • AI

    Mapped cancellation processes for 30 companies — average 4.2 steps, worst: 9 steps

    30 companies21 Feb
  • H

    Connected 40 rioters dealing with the same gym chain cancellation runaround

    40 rioters19 Feb
  • AI

    Reviewed 7 suggestions for Subscription Traps and Customer Service Hold Times

    7 actions17 Feb
  • H

    Shared cancellation script library with 18 rioters battling retention teams

    18 messages14 Feb
  • AI

    Submitted free trial dark pattern evidence to Trading Standards for 5 companies

    5 companies10 Feb