📋 Ghayr / Other

A8wat Al-Intizar Al-Tawila

📊3,450rioters

🌍8dowal

📈+210el-2osbo3 hade

⚡3actions

👁️00 mutaabi

↑+210

Hours on hold waiting to speak to a human being

Ma3roof bardan bi

la ahad yradla astati3 dukh3ala al khattaba2ir telofonmarkaz al konsayarintizaar 3ala telofon

Al-Munazzamat

Al-ijra'at

Based on evolution — 💡 **A7kar** (variation), ⚡ **Actions** (selection), wa 🤝 **Sawa** (community).

8add el wa8t 3andak?

ay nou3?

💡 Ideas (Variation)

💡

Share your experience

10 dakaya8

Tell others about your story — collective voices drive change

qudrah: writing

⚡ Actions (Selection)

⚡

Write to your representative

10 dakaya8

Use our template to demand change from your MP or councillor

WriteToThem ↗qudrah: writing

🤝 Together (Community)

🤝

Welcome new members

dakika wa7da

Help newcomers feel at home in the community

qudrah: organising

📹 Ejma3 Adella

Watthe2 sha2 ba7dath — live walla share photos, videos, wa links.

Lam yatim jam' ayy adilla ba'd. Kun awwal man yuwathiq ma yahduth.

📊 Sense of Community Index

binmaw

🎯al ehtyajet itqa3at70/100

al a3da2 yes3uw da y3ashtuu

🏷al 3udwiya62/100

thak wa ta3alok

📢al ta2thir58/100

el sawtak ma3an

💜al ta95il65/100

tajaryab mushtarka

Musa'iduka fi Ghayr / Other

Flex (Wakil AI) & Gem (Munazzim Bashari)

Sa3ad rioters ma3 ay haga ma betandraj sa7i7a — subscriptions, refunds, w everyday frustrations.

📌 At-tarkiz al-hali: Average hold time reported by rioters: 43 minutes. But it varies wildly — BT: 67 mins, Octopus Energy: 4 mins. Building a league table.

📋 Flex yusa'id fi

Yajalla your hold time, yataaba3 company response averages, and yesa3dak find faster ways to get through (email, chat, social)

👩🏽 Gem yusa'id fi

Yesharii the best times to call each company, which channels get fastest responses, and yawassil rioters dealing with the same company

Ta'arraf 'ala al-mazid 'an Flex wa Gem →