Read the letter to the organisation
Dear First Great Western
We are writing to let you know that 2 people joined Quiet Riots about First Great Western and we are asking for something to be done.
Share your experience with others
Let others know about your experience. It can be positive as well as negative.Latest activity
FGW has succeeded into 'transforming travel' to a complete nightmare! Travelled back to Cornwall with train loos having no water - smelt great by the time we arrived at Truro! My crazy ticket made me travel from Heathrow to Reading via Hayes - Hayes Stations has no staff, no information board and was so shabby and dirty!! FGW are the pits!! about 1 month ago via web
My fare has gone up from £20 to £34.50. I relied on this service, I booked the same time train every week, and now I find that from January I will have to pay £14.50 more. Why? How can they do this?? 3 months ago via web
This sounds like a huge rise! It would be interesting to know what journey you make and why has it has changed so much - have the peak times changed? 3 months ago via web
The issue is: what can be done about the fare increase? You feel utterly powerless when this happens. What route is this fare increase on? I wonder if there's a way to get a few more people gathering on Quiet Riots and then representing as a group. 3 months ago via web
Route: London to Swindon. I always get the 17.15 and pay £20! So the rise has hit hard. You are so right about the 'powerless' feeling - also it seems odd to me that when I looked at National Express & Megabus, none of them leave between 16.30 and 20.00 for Reading or Swindon, leaving commuters at the mercy of FGW. Is this deliberate policy, given how many people commute from Reading? 3 months ago via web