| Quiet Rioters | ||
|---|---|---|
| Explore all Quiet Riots » 7 Quiet Riots in total | ||
| Cancelled trains | 8 | |
| Delayed Trains | 5 | |
| Rude Staff | 1 | |
| Dirty Carriages | 1 | |
| First Capital Connect | 1 | |
Read the letter to the organisation
Dear First Group plc
We are writing to let you know that 12 people joined Quiet Riots about First Group plc and we are asking for something to be done.
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FGW has succeeded into 'transforming travel' to a complete nightmare! Travelled back to Cornwall with train loos having no water - smelt great by the time we arrived at Truro! My crazy ticket made me travel from Heathrow to Reading via Hayes - Hayes Stations has no staff, no information board and was so shabby and dirty!! FGW are the pits!! 6 months ago via web
Sign the petition at petitions.number10.gov.uk/FirstCC/ to ask the Government to terminate First Capital Connect's Thameslink franchise 6 months ago via web
the first capital connect 8.07am train from Sydenham Hill was a very welcome and popular addition to our schedule - prior to this to get anywhere other than Victoria we had to change at Herne Hill. Unfortunately in the past few months it has become so incredibly unreliable - I had hoped to catch it to St Pancras yesterday to get to a meeting on time. Cancelled. Not a soul on the platform was surprised because almost every day this train is either cancelled or severely delayed. You can then risk changing at Herne Hill after taking the Southeastern service to Victoria (which is marginally more reliable). I say risk, because there is every chance that *all* the First Capital Connect trains are either cancelled or so severely delayed that they don't even bother putting an estimated arrival time on the boards.
If this is *ever* explained it is always staff shortages.
this has been going on for months, it is a completely unacceptable level of service and needs to be sorted out. Just pay the people extra to work on Sunday. That seems entirely reasonable to me. (That's what this is all about, isn't it?) 7 months ago via web
My fare has gone up from £20 to £34.50. I relied on this service, I booked the same time train every week, and now I find that from January I will have to pay £14.50 more. Why? How can they do this?? 7 months ago via web
This sounds like a huge rise! It would be interesting to know what journey you make and why has it has changed so much - have the peak times changed? 7 months ago via web
The issue is: what can be done about the fare increase? You feel utterly powerless when this happens. What route is this fare increase on? I wonder if there's a way to get a few more people gathering on Quiet Riots and then representing as a group. 7 months ago via web
Route: London to Swindon. I always get the 17.15 and pay £20! So the rise has hit hard. You are so right about the 'powerless' feeling - also it seems odd to me that when I looked at National Express & Megabus, none of them leave between 16.30 and 20.00 for Reading or Swindon, leaving commuters at the mercy of FGW. Is this deliberate policy, given how many people commute from Reading? 7 months ago via web
Remember of Winter of Discontent? Looks like we got another one on the way. 8 months ago via web
Government anger at train drivers' dispute
Press Association
guardian.co.uk, Thursday 12 November 2009 23.02 GMT
The government criticised "irresponsible" action by train drivers tonight after staff shortages caused travel chaos for passengers on some of the busiest routes in the country. Half of services between Brighton and Bedford run by First Capital Connect (FCC) were scrapped as drivers declined to work voluntary overtime, with similar disruption expected tomorrow. Aslef is balloting its 550 FCC members for industrial action over pay, threatening action just two weeks before Christmas. The company said it had made a fair pay offer to union representatives of 0% this year and at least 3% in 2010.
http://www.guardian.co.uk/uk/2009/nov/12/train-drivers-dispute-strike-aslef
8 months ago via web
I was amazed to read this:
http://news.bbc.co.uk/1/hi/england/8348929.stm
Seems they were relying on overtime to provide the basic service 8 months ago via web
The bus driver on Route 23 in bus 32362BMW at 8.03pm is a friendly, helpful and charming star. You should give him a bonus - pour encourager les autres... 8 months ago via web
"First Group plc is the world's biggest transport operator, moving more than 2.5 billion passengers every year. Our focus is customer service..."
OK, you've moved me.
Now perhaps you could persuade that bus driver to "frankly, my dear...give a damn"
After all, your operating profit over the last 6 months, announced yesterday, was £123m. 8 months ago via web