Barclays

22 people have joined Quiet Riots about this organisation

Open letter to Barclays

This open letter is a summary of the activity of Quiet Rioters. It is presented in a digestable way for the management of the organisation to read and respond to here if they wish.

Dear Barclays

Sir Richard Broadbent

Senior Independant Director, Barclays

We are writing to let you know that 21 people joined Quiet Riots about Barclays and we are asking for something to be done.

	Quiet Rioters
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Bank Charges	15
Long Queues	3
Faulty Cash Machines	1
Internet Banking Security Measures	1
Telephone Banking	1

Here are some examples of our experiences

jonnyponny shared an experience

The branch in Putney always has a queue 9 months ago via web

MP shared an experience

I think a new policy should be in place for telephone banking...the
call should either be free or free after the first three minutes.
Considering how much these lines cost, they could at least afford to staff them better. 8 months ago via web

John shared an experience

I have been trying to sign up for online banking as a personal and a business customer, well, pretty much since it was invented. The reality is a car crash of online and offline systems (but they still charge you if they can). I've pretty much lost the will to live on this subject, so I can't face picking up the phone and going through zillions of menus. 9 months ago via web

Read all experiences

We are doing things to get the issue resolved

Tom Valentine shared a tip

It's best to go at about 4 o'clock 8 months ago via web

John shared a tip

http://www.youtube.com/watch?v=jNmBqi1tM1A#t=1m38s 8 months ago via web

Quiet Riots is a place for people and organisations to meet and get something done about issues.

Please respond to us here or elsewhere but please do something about it. We're here to help.